Aim Physiotherapy and Wellness

Last Updated: January 2026

Aim Physiotherapy and Wellness (“we,” “our,” “us”) is committed to protecting the privacy, confidentiality, and security of our patients’ personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Health Information Act (HIA).

1. Information We Collect

We may collect personal and health information including, but not limited to:

• Name, address, phone number, and email address
• Date of birth and emergency contact information
• Health history, medical conditions, diagnoses, and treatment records
• Insurance and billing information
• Appointment details and communication records
• Website usage information (cookies, IP address, browser type)

2. How We Use Your Information

Your information is collected and used to:

• Provide physiotherapy, massage therapy, and wellness services
• Assess, diagnose, and treat physical conditions
• Schedule appointments and communicate with you
• Process payments and insurance claims (including direct billing)
• Comply with legal, regulatory, and professional obligations
• Improve our services and website functionality

3. Consent

By receiving services from Aim Physiotherapy and Wellness or using our website, you consent to the collection, use, and disclosure of your personal information as outlined in this policy. You may withdraw consent at any time, subject to legal or contractual limitations.

4. Disclosure of Information

We do not sell or trade your personal information. We may disclose information only when necessary to:

• Other healthcare providers involved in your care
• Insurance companies for billing purposes
• Regulatory bodies as required by law
• Third-party service providers (e.g., electronic medical records systems), who are required to maintain confidentiality

5. Safeguarding Your Information

We use physical, administrative, and electronic safeguards to protect your information, including secure record storage, password-protected systems, and staff confidentiality training.

6. Access and Correction

You have the right to request access to your personal health information and to request corrections if you believe the information is inaccurate or incomplete.

7. Website Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You may adjust your browser settings to refuse cookies if you prefer.

8. Retention of Records

Patient records are retained for the period required by law and professional regulatory guidelines in Alberta.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

Aim Physiotherapy and Wellness
115-5305 Magasin Ave, Beaumont, AB T4X 1V8
📧 aimpt.beaumont@gmail.com
📞 (780) 801-3669